The 9 Types of Difficult People: How to spot them and quickly improve working relationships

Author: Robinson, Nick

Management & management techniques

Published on 17 October 2023 by Pearson Education Limited (Pearson Business) in the United Kingdom.

Paperback | 264 pages
138 x 216 x 19 | 332g

This book is for anyone who has experienced a difficult person at work. Revealing the 9 different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively.  Decode the warning signs through stories of each type Discover practical tools and techniques for dealing with each type Find short exercises to help you build the right mindset for success Boost workplace relationships with videos and an online quiz